Productcode: U8HQ6PE
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2 year post warranty Next business day + Defective Media Retention LJ Managed M605 MFP HW Support
HP 2 jaar post-warranty service op de volgende werkdag met behoud van defecte media voor LaserJet M605 Managed, 2 jaar, Ter plaatse, 9x5, Next Business Day (NBD)
HP Hardware Support Onsite Service provides high-quality remote assistance and onsite support for your covered hardware, helping you to improve product uptime. You have the flexibility to choose between multiple predefined service-level options featuring several onsite response or call-to-repair time and coverage window combinations in various durations to address your specific service needs. Service level options with call-to-repair times provide IT managers with support specialists who will quickly begin troubleshooting the system to help return the hardware to operating condition within a specified timeframe.
Features
- Remote problem diagnosis and support
- Onsite hardware support
- Replacement parts and materials
- Coverage window
- Onsite response time for hardware support
- Work to completion
- Escalation management
- Access to electronic support information and services
- Electronic remote monitoring and support, standard configuration